Frequently Asked Questions

Customers

Why would I buy a gift card?

These are your local favorite eateries where you go atleast 2-3 times a month. Why not to pay them in advance and get a discount up to 10%.

Do these cards expire or have any fees?

Most gift cards do not have an expiration date or fees. However, since every business is different, please refer to their specific terms and conditions.

When the recipient will receive their e-gift card?

It will take a few minutes to send an e-gift card to the recipient unless you specify a future delivery date.

Where can these cards be used?

Cards can be used at the mentioned merchant's retail locations and online at the merchant's website. However, since every merchant is different, please refer to their specific terms and conditions prior to purchasing their card.

What delivery options do you offer?

e-gift cards are delivered via e-mail and added to your SpotEatery wallet.

Why I have not received my e-Gift card?

Some email providers may categorize your e-gift card email as spam. Try checking your inbox, spam, and promotions folders for an email from SpotEatery.

What methods of payment do you accept?

We accept debit and credit cards from Visa, American Express, or MasterCard.

How we can check the gift card balance?

You can check the gift card balance by logging on to SpotEatery app.

What if my purchase is more then the value of the gift card?

If your purchase is more than your balance, ask the cashier to redeem the gift card in full. Then pay the remaining balance with another form of payment. These are called “split transactions.

Can gift cards be reloaded?

No, they cannot be reloaded.

Can gift cards be redeemed for cash value?

No, it cannot be redeemed for cash value.

What if I need some help?

You can email support@spotblaze.com if you have any questions.

Restaurants

What is the process of signup?

SpotEatery e-Gift card has no sign-up cost for its partners. All you need to do is accept and validate SpotEatery promotional e-Gift cards. You keep all of the money customers spend at your restaurant.

Can I signup online?

You may submit a request to be contacted online, and our representative will reach you shortly for a complete sign-up process.

How long is the contract?

There is no time limit or requirement for our Partner Restaurants. Its a partnership, and we will work with you to give you the best services and ensure your continued success in the program. If at any time you wish to terminate the contract you may do so.

What is the process of signup?

SpotEatery e-Gift card has no sign-up cost for its partners. All you need to do is accept and validate SpotEatery promotional e-Gift cards. You keep all of the money customers spend at your restaurant.

How are the gift cards offered for my restaurant determined?

SpotEatery works with you to select which gift card and promotions work best for your restaurant.

What is the partner advantage?

It will increase the cash flow for your restaurants. You all get a marketing platform that will derive thousands of new customers to your restaurants.

How are you different from Groupon, Door dash and restaurant.com?

SpotEatery has only partnered with local restaurants, unlike other sites that are dealing with a variety of businesses and franchises. We are dedicated to local neighborhood restaurants.

What if I am already using a gift card program?

Many of our restaurants already use their gift cards but not many people are aware of it, they may help you to fill some portions of your tables but SpotEatery will fill even more tables.

How quickly i can start using SpotEatery giftacrad program?

Once you are on platform, you are good to use it

What if I already have my own app and website?

That's perfect- you're already doing great digital marketing.SpotEatery will make unique promotions for your restaurant that will bring additional traffic to your site which means more Revenues.

Why would I use SpotEatery if I already have a successful business?

Can you keep up with your current customer load? If yes, this means you need more customers to keep you busy. Our platform unifies all customers from local eateries and groceries for direct outreach.

Does SpotEatery sell my personal information?

No, your safety and security are essential to us. So we keep your details confidential, and we will never sell or give it out

What if I need any help?

You can reach SpotEatery Customers service 24 hours a day and 7 days a week at support@spotblaze.com.

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